During your online shopping experience with us you will be providing us with some of your personal details. We use these details to make your shopping experience as easy and enjoyable as possible. It is used to process your order and keep you informed of any delays or problems.
The information we collect is:-
. Your name
· Email address - so we can email you order confirmations and inform you of delivery delays.
· Delivery address - where we send your order to.
· Billing address - your credit card address.
· Telephone number - we will only contact you by telephone if there is a problem with your order.
· Details on your Credit card - we only ask for these when you place an order. These are only stored within our credit card providers system while the order is being processed. Your credit card number and other security details are not stored on our system.
We will occasionally send you newsletters, special offers and promotions if you have told us you would like to receive them. You can request not to receive such communications when opening an account or at any time afterwards by updating you account details. We will never pass your personal details onto third parties for marketing purposes. We may however from time to time send you information from other carefully selected companies. You can opt out of this when opening an account or at any time afterwards by updating you account details.
To process your order it is necessary to share some of your data with agents associated with processing your credit card payment and the prevention of fraud.
In the unlikely event that our business is sold to another company your details would be transferred to the new company as part of the assets of this business.
The details on your credit card are only requested when you place an order. These details are captured by pages operated by our credit card provider. They are not known to, or stored within our own website or systems. Our credit card provider utilises Secure Socket Layer (SSL) technology - this means you cannot inadvertently complete an order through an unsecured connection. The encryption used when capturing your credit card details is industry standard and ensures your details are treated with the highest level of security. You can verify the security of the pages capturing your credit card details by looking out for the closed padlock symbol within your browser window.
We understand that the privacy of our customers data is very important. We adhere to the strict rules of the Data Protection Act to ensure that the customer details that we store are protected from unauthorised access.
If you have any questions about this privacy policy please do not hesitate to contact us. Our email address can be found on the 'Contact Us' page.
To receive a copy of all the information we have about you, and to correct any inaccuracies, please write to 'The Data Protection Officer' at the address shown on our 'Contact' page.